1) What do I need to start the Traffic School / Defensive Driving School?
You will need your driver’s license. If applicable, you will also need a citation, case number, or court letter.
2) What is the cost of your Traffic School / Defensive Driving School course?
The course cost varies by state. Begin the sign-up process, select your state, and the price will display.
3) Is it safe to use my credit card over the internet?
Yes, our website is secured by GoDaddy, a world-renowned encryption service.
4) How long does it take to complete the course?
Completion time varies depending on your pace. We have elimited timers wherever possible, except when mandated by state or court requirements.
5) What is your best price guarantee, and how can I get it?
We’ll match any regular online Traffic School or Defensive Driving School price. To receive this, call us before completing your payment. The competitor’s course must be licensed within your county and court.
6) Are there any hidden fees?
No, only one flat fee applies. Additional charges only apply to optional services like certificate copies or expedited delivery.
7) Will you send my certificate to the DMV/Court?
Yes, in most cases, we’ll send it electronically at no extra charge. See detailed state-specific information on page 2 of the sign-up process.
8) How long does it take for my certificate to be delivered?
Delivery times vary by state. For California, delivery takes up to 3 days. You can check state-specific information on page 2 of the sign-up process.
9) Will the CertVerify service contact my courthouse?
Yes, for a $10.00 fee, we’ll verify your certificate’s receipt with the court and email you confirmation.
10) What if I need rush service and delivery?
Next-day delivery is available for $25.00, and 2-day delivery for $15.00. Orders completed by 9:00 am PST will be sent the same day, and later orders on the next business day.
11) Do I need to complete the course by a certain time?
We recommend completing the course 7 days before your due date to allow time for certificate delivery.
12) When is my completion certificate due?
It’s due on the DMV/Court-specified due date. We recommend finishing at least 7 days prior.
13) My certificate is due today, can I still take the course?
Yes, you can, but we advise requesting an extension from the court.
14) How do I get an extension for the course?
Contact the entity that issued the requirement, usually the courthouse or DMV. Most allow a one-time 30-day extension over the phone.
15) Is the course difficult?
The course has 10 short chapters, each with a quiz. You need a 70% pass rate on quizzes, which can be retaken as needed.
16) Can I use any computer to access the course?
Yes, you can access the course from any internet-connected computer worldwide.
17) Do I have to complete the course in one sitting?
No, our course saves progress, so you can log in and out as needed.
18) What if I get interrupted?
Our system saves after each quiz, allowing you to proceed at your own pace.
19) Are you affiliated with the DMV/Court?
No, we’re independently owned and operated with no government or court affiliation.
20) I already paid the court fee. Do I still need to pay for the course?
Yes, courts charge a separate fee for Traffic School or Defensive Driving School.
21) Will my court allow online Traffic School?
Check with the entity that issued the requirement, as some regions may not permit online courses.
22) Will taking this course keep my insurance rates from increasing?
Yes, in most cases, it masks a point on your record.
23) How often can I take this course?
Regulations vary; in California, you can mask a ticket every 18 months. Contact your court if unsure.
24) How do I get help if I have questions?
We’re here to help by phone or email, Monday through Friday. We recommend email for faster assistance.
