Terms of Service

Last updated: October 6, 2026

1. Agreement to these terms

By checking the box and creating an account, you agree to these Terms of Service. If you do not agree, do not create an account or purchase a course. These terms are a binding agreement between you and the company that operates this website (“we,” “us”).

2. Who we are

We provide online traffic school, driver improvement, and related courses. Where a course is licensed or approved by a state agency, our license or approval number is shown on the course page. We are a course provider only. We are not a court, a department of motor vehicles, an insurance company, or a law firm, and nothing we provide is legal advice.

3. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to create an account. You may enroll only for yourself. You may not take a course on behalf of someone else or let anyone else take a course for you.

4. Your account and information

You agree to give us true, complete, and current information, including your legal name, date of birth, driver’s license number, and court or case details. Courts, agencies, and insurers rely on this information, and we report it as you entered it. You are responsible for any delay, rejection, or extra cost caused by information you entered incorrectly. Keep your password private; you are responsible for activity on your account.

5. You must confirm the course is right for your purpose

Before you enroll, it is your responsibility to confirm that this course is accepted for your specific purpose, whether that is dismissing or masking a ticket, a court order, a DMV requirement, point reduction, or an insurance discount. Courts, judges, DMVs, and insurers make their own rules and can change them, and eligibility depends on your record and your citation. We do not guarantee that any court, agency, or insurer will accept the course, grant you eligibility, dismiss a citation, reduce points, or give you a discount. Check with your court, DMV, or insurer, and the paperwork they gave you, before you pay.

6. Deadlines are yours to meet

You are responsible for finishing the course and making sure your completion reaches the court, agency, or insurer by any deadline you were given. Allow enough time for you to finish the course and for processing, reporting, and delivery. We recommend finishing at least 5 business days before your deadline. If you need an extension, you must request it from your court or agency yourself.

7. Completing the course

To complete a course you must meet every requirement for that course and your state, which may include a minimum time spent in each chapter, chapter quizzes, and passing a final exam. Some states limit how many times you may take the final exam or require you to repeat the course after failed attempts. Purchasing a course does not guarantee you will pass it.

8. Identity verification and honesty

Many states require us to confirm that the person enrolled is the person taking the course. You agree to set up and correctly answer the identity questions we ask during the course. Wrong answers, sharing your account, having someone else take the course, or using automated tools may lock your account, void your progress or certificate, and be reported to the court or state agency as required by law. No refund is given in these cases.

9. Certificates, reporting, and delays

When you complete a course, we will issue your certificate or report your completion as the course and your state require, normally within 3 business days. Delivery depends on systems we do not control, including state agency and court databases, mail and courier services, email providers, internet and payment networks, and the court or agency’s own processing time. We are not responsible for delays, outages, errors, or losses caused by these third parties or by events outside our reasonable control, including a state database being unavailable, a court not processing a certificate, mail delays, or a missed deadline that results from any of these.

10. Fees

The course price and any add-ons are shown before you pay. Court fees, DMV fees, and other fees charged by courts or agencies are separate, and you pay them directly to those offices.

11. Refunds and cancellations

Full refund within 7 days. You may cancel and receive a full refund if you ask within 7 days of purchase and have not started the course. You have started the course once you open a lesson, quiz, or exam.

No refund after that. No refund is available after 7 days, after you start the course, after you complete it, after a certificate is issued, or after your completion is reported or made available to a court or agency. Add-ons, such as certificate shipping, are not refundable once delivered or shipped. Coupons and discounts have no cash value.

Incorrect information, missed deadlines, or non-acceptance. No refund is available if a court, DMV, agency, or insurer does not accept your completion because you entered incorrect information, missed a deadline, were not eligible, or the course was not approved for your purpose (see sections 4, 5, and 6).

Duplicate charges. If you were charged more than once for the same enrollment, contact us with your name, enrollment email, and payment date. Verified duplicate charges will be refunded.

How to request a refund. Contact us using the support email or phone number on this website and include your full name, enrollment email, and course name. We may need to verify your identity and payment before approving a request. Cancelling your enrollment does not by itself entitle you to a refund.

Processing. Approved refunds are issued to the original payment method, generally within 7–10 business days. Your bank or card issuer may take longer to post the refund.

State rules. Where a state law, court, or regulator requires a different refund or cancellation rule for a licensed course, that rule applies instead.

12. No warranties

Courses and services are provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties not stated in these terms, including any warranty that a course will meet your particular purpose, that the site will be uninterrupted or error-free, or that any court, agency, or insurer will accept your completion.

13. Limit of our liability

To the fullest extent the law allows, our total liability to you for any claim related to a course, our services, or these terms is limited to the amount you paid us for the course or service the claim is about. We are not liable for any indirect, incidental, consequential, special, or punitive damages, including fines, penalties, court costs, license suspension, points, increased insurance premiums, or lost wages, even if we were told they were possible. Some states do not allow certain limits, so some of these may not apply to you; in that case our liability is limited to the smallest amount the law allows.

14. Your responsibility to us

You agree to cover our reasonable costs and losses from any claim caused by false information you gave us, someone else taking a course on your account, or your breaking these terms.

15. Privacy and communications

We collect and use your information to provide your course, including sharing completion data with courts, state agencies, and insurers as your course requires. By creating an account you agree that we may contact you by email, phone, or text about your account, course, certificate, or registration, including reminders if you start but do not finish. You can opt out of promotional emails at any time; messages about a course you purchased will still be sent. Our Privacy Policy explains in more detail how we collect, use, and protect your information.

16. Changes

We may update these terms. The version you accepted applies to purchases made under it; updated terms apply to purchases made after we post them.

17. Governing law and disputes

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us first and give us 30 days to try to resolve it. To the extent the law allows, any claim must be brought within one year after it arises.

18. Other terms

If any part of these terms is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. These terms are the entire agreement between you and us about the courses.

19. Contact

Questions about these terms or your course? Contact us using the support email or phone number listed on this website.